If you’re running an online business, you might have heard about “Mesafeli Satış Sözleşmesi,” which is a Turkish term that translates to “Distance Sales Contract.” This contract is critical for businesses that sell products or services to customers remotely, such as online stores, e-commerce websites, or social media marketplaces. In this article, we’ll explain what Mesafeli Satış Sözleşmesi is, why it’s important for your business, and how you can create a legally binding contract that protects your rights and your customers’ rights.
What is Mesafeli Satış Sözleşmesi?
Mesafeli Satış Sözleşmesi is a legal agreement between a seller and a buyer that defines the terms and conditions of a sale made via electronic communication, such as the internet, email, or phone. The contract is regulated by the Turkish Consumer Protection Law No. 6502, which aims to protect consumers’ rights and prevent fraudulent or deceptive practices by sellers. The law requires businesses that engage in distance sales to provide their customers with a Mesafeli Satış Sözleşmesi that outlines the essential details of the transaction.
What should a Mesafeli Satış Sözleşmesi include?
A Mesafeli Satış Sözleşmesi must include the following information:
- The name, address, and contact details of the seller
- The name, address, and contact details of the buyer
- The characteristics of the product or service, including the quantity, quality, and price
- The payment and delivery methods
- The shipping and handling fees, if applicable
- The cancellation and return policy
- The warranty and liability terms
- The dispute resolution process
- The duration and termination conditions of the contract
Why is Mesafeli Satış Sözleşmesi important for your business?
As an online business owner, you’re required by law to provide a Mesafeli Satış Sözleşmesi to your customers before they make a purchase. Failure to do so can result in legal penalties, such as fines or suspension of your business license. Moreover, having a clear and concise Mesafeli Satış Sözleşmesi can help you build trust with your customers and prevent misunderstandings or disputes that can harm your reputation and your bottom line. By providing a comprehensive contract that outlines the terms and conditions of the transaction, you can ensure that both you and your customers are on the same page and that you both benefit from a fair and transparent deal.
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Conclusion
Mesafeli Satış Sözleşmesi is a crucial aspect of doing business online in Turkey. By understanding what it is, why it’s important, and how to create one, you can comply with the law, protect your business, and provide your customers with a positive and secure shopping experience. Make sure to consult with a legal professional or an experienced advisor to ensure that your contract is legally binding and covers all the essential aspects of the transaction. By doing so, you can boost your online presence, attract more customers, and increase your revenue in 2023 and beyond.